Arranged if needed, followed by a written quote or proposal.
5. We schedule the work
For maintenance, we also set up the contract and service calendar.
02 / 02
A free phone consultation first, then a site visit where one is needed.
Urgent fault
If your fire alarm, AOV or smoke system has developed a fault, call 01922 660923 during office hours and tell us it is urgent. We will get an engineer to you as soon as we can and talk you through what to do in the meantime.
Five quick questions, about a minute. We read every brief and aim to call you back within one working day, no obligation. Rather talk now? Call 01922 660923.
1 of 5System
FAQ
Questions before you call.
Is the phone consultation actually free?+
Yes. The initial phone consultation is free, with no obligation.
Do you offer a free site survey?+
The initial consultation is by phone. A physical site visit is arranged where it is needed, following that call.
How quickly will you get back to me?+
We aim to respond to enquiries the same working day.
Can I book an appointment outside office hours?+
The office is open Monday to Friday, 09:00 to 17:00. You can submit the form or send an email at any time and we will come back to you the next working day.
Do you work outside the West Midlands?+
Yes. The office is in Aldridge, Walsall, and we work nationally. See areas we cover for the core patch and how national work is handled.
Why should we use you rather than a national contractor?+
Every system is designed, installed, commissioned and maintained by the same in-house team, so there is one accountable contact and one compliance pack. There is more on that on why choose Central AOV.